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Job Opportunities
We are looking for talented and passionate individuals to join us in our mission. Learn more about the job opportunities that are currently available at the Foundation.
Events Assistant (2 openings)
Locations: Charlotte, NC, United States; Raleigh, NC, United States
Purpose: The Events Assistant is a key member of the national Special Events team, working collaboratively across the Foundation to provide critical support for our signature special events (galas, tasting events, golf tournaments, etc.). The events assistant manages key administrative tasks that support the successful execution of special events across the nation.
Primary responsibilities: The following are representative of the duties and responsibilities associated with this position and are not meant to be an all-inclusive list
- Actively manage event budget, vendors, and all logistics for assigned special events; maintaining accurate tracking documents (in/pledged, guest lists, auction and in-kind items, expenses, etc.) and target charts for ready use by regional teams
- Manage print and digital event correspondence including invitations, solicitations, acknowledgements, and specialty communications by creating and maintaining accurate mailing lists and collaborating with internal teams and external vendors
- Assist with the execution of the market and regional communication plans and ensure that events are posted on all internal systems (Foundation website and social channels) and event websites
- Assist with donor stewardship through tracking donors and reporting gifts, milestones, and acknowledgement needs to Events Specialist, Community Manager, and Sr. Director, Special Events as necessary
- Assist with event solicitations by creating correspondence and informational packets for sponsors, table purchases, tickets, donations, etc.
- Work with Events Specialists on auction and in-kind item solicitations and management; maintain accurate tracking documentation and utilize Foundation auction tools such as BidPal/OneCause
- Work with the Events Specialist on the creation of events collateral such as signage, journals, presentations, press releases, and other materials as requested
- Participate as needed in event committee meetings, assisting with the recording, and sharing of meeting notes and resources as requested
- Organize and manage day of event supplies in collaboration with the Community Manager and Events Specialist
- Assist in the recruitment, training and managment of day of event volunteers.
- Provide in-person event support as needed
- Actively utilize and capture data in donor database and applicable Foundation systems:
- Record event information, donor updates and research, correspondence, and contact reports in a timely manner.
- Create standard reports and review results for accuracy
- Maintain excellent customer service with staff partners, Foundation Board and Trustees, committee members, donors, event attendees, and volunteers.
- Other duties as assigned.
Qualifications:
- Minimum 1.5 years' experience in in event planning or coordination; non-profit experience preferred
- Minimum 1-year high-level customer service or donor-facing experience
- Proficiency in database management, Microsoft Office Suite, and other computer skills, as required. Experience with CRM database strongly preferred.
- Strong attention to detail with proven ability to adapt quickly to changing situations
- Highly organized, detail-oriented and able to manage multiple projects simultaneously in a fast-paced environment
- Excellent interpersonal and customer service skills; strong verbal and written communication skills
- A team player with sound judgement and an ability to work both independently and in a group setting
- Requires excellent attendance and must be accountable for quality of work
- Able to lift to 30 lbs.
- Must be able to work a flexible week, weekends, and evenings, as necessary
- Must have reliable transportation and ability to use own vehicle for transporting supplies and materials.
- Possession of valid driver’s license with driving record acceptable to Foundation insurance carrier
- Willingness and ability to regularly participate in evening and weekend events.
- Must be fully vaccinated for COVID and requires documentation of vaccinations.
Position Specifics:
- Home-based, position location Charlotte or Raleigh, NC, relocation not provided
- Salary range: $48,000 – $55,000 annually
- The range is what we reasonably expect to pay for this role and considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, depth of experience, and internal equity.
- Annual Incentive Bonus: Eligible up to 3%
- Full-time, Flexible schedule with some evenings and weekends required.
- Reporting to Sr. Director National Special Events – no direct reports
- Travel: up to 20%
To Apply: Please send resume with a cover letter explaining your interest in this position to HR@fightingblindness.org.
Customer Service Representative
Location: Washington DC-Baltimore Area, United States
Purpose: The Customer Service Representative is responsible for promptly answering the main Foundation phone line, ensuring caller satisfaction by providing assistance and accurate information. Additionally, this role provides administrative assistance that supports donation processing, database record maintenance, and mail processing.
Primary Responsibilities:
The following are representative of the duties and responsibilities associated with this position and are not meant to be an all-inclusive list:
- Call Handling and Resolution:
- Answer incoming calls warmly and professionally.
- Accurately resolve caller questions and issues or route to appropriate department or staff member.
- Follow up with callers to ensure satisfactory resolution and de-escalate any dissatisfied situations.
- Manage central voicemail and ensure timely callbacks.
- Work with internal teams to enhance call inquiry/complaint handling methods.
- As requested, provide information via email, USPS, or personal communication about Foundation research, programs, and processes.
- Assist callers with locating information on the Foundation Fighting Blindness website
- Donations and Data Management:
- Process credit card donations over the phone using online forms.
- Input and update information in the customer relationship management platform (CRM) as applicable after calls.
- Add or remove callers from mailing/email lists upon request.
- Communicate with prospect manager when material changes occur in managed donor profiles.
- Administrative Tasks:
- Provide regular reports on call categories, volume, and relevant actions.
- Run a weekly tribute report; print and mail tribute cards as needed.
- Process returned mail and update addresses in our CRM.
- Process and mail tax receipts.
- Collect, sort, and distribute Foundation mail to appropriate team members or locations.
Essential Qualifications:
- Minimum of three years in customer service representative roles, primarily focused on answering customer calls.
- Exceptional verbal communication with proficient active listening skills.
- Maintains a positive demeanor and exercises patience even when interacting with emotional, demanding, or talkative callers.
- Effectively manages time and prioritizes multiple tasks.
- Puts the customer’s needs first and strives for excellent service.
- Highly organized and accountable.
- Strong attention to detail.
- Familiar with CRM systems and practices.
- Fluency in Spanish and English preferred.
- Must be fully vaccinated for COVID and requires documentation of vaccinations.
Position Specifics:
- Hybrid: Home-office based position with weekly office visit to process mail
- Location: D.C.- Baltimore area
- Full-time, non-exempt
Salary range $45,000—$50,000. The salary range is what we reasonably expect to pay for this role. The range considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic market, depth of experience, and internal equity.
- Annual Incentive Bonus Eligibility up to 3%
To Apply: Please send resume with a cover letter explaining your interest in this position to HR@fightingblindness.org.
VisionWalk Assistant (2 openings)
Purpose: The VisionWalk Assistant provides proficient administrative and logistics support for the successful execution of all VisionWalks in the assigned region. This position is a key member of our National VisionWalk team, providing essential support that enables the team to actively develop, manage, and execute walks that achieve planned engagement and revenue goals.
Primary Responsibilities: The following are representative of the duties and responsibilities associated with this position and are not meant to be an all-inclusive list:
- Provide day-to-day administrative support for annual VisionWalks in assigned region including database entry, scheduling and meeting management, and assistance in the organization of online Walk and auction sites as applicable.
- Maintain and manage mailing lists, event RSVPs, and gift acknowledgments.
- Assist in preparation of promotional materials such as invitations, advertisements, informational packets, posters, and presentations. Accountable for complete and consistent event information in internal tracking systems.
- In partnership with the Community Manager and the VisionWalk Specialist, provide support in researching prospective event venues and funding resources, such as corporate, foundation and individual sponsors.
- Maintain Walk and event invoices and expenses.
- Solicit in-kind donations, auction items, and other services as needed.
- Provide excellent customer service and support for all Foundation constituencies
- Recruit, manage, and provide training for day-of volunteers.
- Maintain and organize all event materials and supplies year-round and for day of event.
- Attend all assigned events to provide day-of-event support, to include all set up, take down and volunteer management.
Minimum Requirements:
- Must have at minimum 1 full year prior experience supporting an events team: non-profit experience prioritized
- Applied knowledge and experience with relational databases (i.e., Virtuous, Classy)
- Exceptional interpersonal, verbal, and written communication skills; Proven ability to work and communicate effectively with individuals from diverse backgrounds and of varying physical and cognitive proficiencies
- Able to lift to 30 lbs.
- Must be able to work a flexible week, weekends, and evenings, as necessary
- Must have reliable transportation and ability to use own vehicle for transporting supplies and materials.
- Possession of valid driver’s license with driving record acceptable to Foundation insurance carrier
- Must be fully vaccinated for COVID and requires documentation of vaccinations.
Position Specifics:
- 2 openings:
- Chicago, IL
- DC/Baltimore, NYC, or Atlanta, GA
- Remote, requires residency in defined territory; relocation is not provided
- Salary range: $48,000 – $55,000 annually
The range is what we reasonably expect to pay for this role and considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, business needs, skill sets, experience, training, and internal equity.
- Reports to: National Director, VisionWalk
- Travel: anticipated up to 25%
- Annual Incentive Bonus Eligibility up to 3%
To apply: Please send resume with cover letter to HR@fightblindness.org
Legacy Giving Officer
Position Overview: The Legacy Giving Officer is a member of the Development team who works to identify, cultivate, solicit, and steward legacy donors and prospects. This position is responsible for developing and implementing plans for securing deferred gifts from donors through estate planning and other types of gifts.
Primary Responsibilities: The following are representative of the duties and responsibilities associated with this position and are not meant to be an all-inclusive list:
- Identifies, cultivates, and solicits prospective donors; uses analytical skills to evaluate donor histories to determine best legacy prospects and develops strategic outreach to engage; ensures all donors are recognized and stewarded for their gifts.
- Manage a prospect portfolio of approximately 125-150 prospects and manage the qualification and cultivation of those assigned.
- Develop solicitation strategies for new and current legacy gift prospects within assigned portfolio.
- Develop relationships with prospects through various cultivation calls, meetings, letters, and handwritten notes.
- Collaborate with Sr. Director, Legacy Giving to set personal annual solicitation and legacy gift closing goals.
- Complete a specified number of significant contacts/moves annually with prospects from portfolio in accordance with identified annual goals.
- Engage board members, volunteers, and key staff in the planning, relationship building and solicitation of legacy gifts.
- Collaborate with the Sr. Director, Legacy Giving and Major Gift Officers to develop and coordinate strategies for blended major and legacy gifts.
- Collaborate with the regional Community Managers to identify and cultivate legacy giving prospects.
- Offer educational opportunities and materials regarding legacy giving for prospects/donors.
- In cooperation with the Regional Team, make joint visits to regional prospects or participate in remote calls with volunteer chapter leadership to inform and update about legacy giving.
- In coordination with Sr. Director, Legacy giving, provide continued education for Foundation staff members to ensure understanding of basic legacy giving concepts and promote collaboration.
- In collaboration with the Assoc. Director, Donor Data & Analytics, create and generate program reports for activity and results towards goals and objectives.
- Maintains accurate and thorough records, contact reports and background data to preserve institutional memory and facilitate programmatic performance evaluation.
- Remain current on relevant laws, regulations, and techniques through self-study, professional memberships, conferences, and webinars.
- In cooperation with the Finance Team, review estate documents, providing guidance and input, as applicable, for executing gift requests.
- Other duties may be assigned to meet the organization’s needs.
Required Skills and Experience Include:
- 5+ years of experience in securing legacy or major gifts through relationship-based fundraising
- Mastery of estate planning, wills, and other legal aspects related to legacy gifts with proven ability to educate and persuade potential donors about the benefits of legacy giving
- Experience identifying and cultivating new sources of support. Track record of successful fundraising in an environment of similar complexity
- Proven ability to build new relationships with prospects, donors, and volunteers.
- Proficient interpersonal skills, both in-person, by phone or via videoconference; proven ability to communicate effectively with individuals from different backgrounds and of varying abilities
- Ability to effectively communicate program and Foundation information.
Position specifics:
- Home-based position
- Full-time, Exempt
- Budgeted Salary Range: $115k–$130k
This range is what we reasonably expect to pay for this role. The range considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, skill sets, length of experience, specific designations or credentials, and internal equity to comparable roles
- Reporting to: Sr. Director, Legacy Giving
- 20% anticipated travel; occasional weekend and evenings required
- Annual Incentive Bonus Eligible up to 8% of salary
- $120/mo. pre-tax technology allowance
To apply: Send resume with cover letter, please include examples of personally solicited individual gift achievements, to HR@fightblindness.org.
Field Development Manager (internal title: Community Manager)
The Field Development Manager is accountable for the revenue, volunteer management, and planned activities for 3 or 4 assigned chapters that encourage, promote, and achieve successful volunteer engagement, community relations, and ambitious revenue goals. The Foundation chapter network brings people together across the country to join in fighting blinding retinal diseases. Our chapters focus on three key areas: revenue, resources, and education.
This position is the “face” of our organization, the first point-of-contact for our chapter constituents within their home territory. They forge strong relationships with individuals and organizations, provide information about local resources, and share scientific advancements that assist individuals through their personal journey.
Primary Responsibilities: The following are representative of the duties and responsibilities associated with this position and are not meant to be an all-inclusive list:
Fundraising
- Strategic Fundraising Development: Innovate and refine fundraising approaches to exceed last year’s financial results
- Relationship Cultivation: Strengthen ties with corporate sponsors, committee members, event attendees, and honorees to secure sustained support
- Active Committee Involvement: Engage in and contribute to committee meetings and events, ensuring their successful implementation
- Supporter Engagement: Proactively seek and connect with potential contributors for various organizational initiatives and campaigns
- Collaborative Planning: Partner with VisionWalk and Special Event teams to plan and execute significant events that meet or surpass fundraising goals and exemplify best practices
- Volunteer Coordination: Aid in volunteer recruitment and manage event logistics to ensure smooth operations
- Community Partnership Development: Establish and nurture a network of community relationships, representing the Foundation and uncovering new support opportunities
Volunteer Leadership Engagement
- Elevate Volunteer Chapters: Cultivate and expand 3–4 volunteer chapters focused on fundraising, partnerships, and community education
- Strategic Development: Collaboratively craft a strategic plan with the Regional Director, outlining key milestones and success metrics
- Leadership Recruitment: Attract, mentor, and mobilize a cadre of volunteer leaders for chapter activities and special events
- Engagement Activities: Host engaging chapter events both in-person and virtually to disseminate valuable information and foster community ties
- Chapter Effectiveness: Boost chapter performance by maintaining a dynamic membership and offering continuous volunteer opportunities
- Relationship Management: Oversee the stewardship of volunteers and donors, emphasizing retention, appreciation, and leadership development
- Collaborative Partnerships: Forge strong connections within the organization, support peer initiatives, and enhance donor involvement to meet fundraising objectives
Administrative/Financial
- Optimize Donor Database Management: Proactively employ the donor database for recording donor details, pinpointing engagement prospects, assessing philanthropic potential, and generating various reports
- Tailor Chapter Strategies: Recognize the distinct characteristics of each chapter and offer tailored advice to leverage strengths and navigate obstacles, ensuring optimal outcomes
- Oversee Community Resources: Administer the storage and distribution of community materials and collateral
- Scientific Literacy and Communication: Acquire a solid understanding of relevant scientific concepts to effectively disseminate knowledge, share insights, and highlight the organization’s impact
Essential Qualifications Include:
- 3+ years of successful fundraising event and development campaign experience, including collaboration with volunteers
- Prior experience in building volunteer groups or non-profit organization chapters is desirable
- Exceptional interpersonal, verbal, and written communication skills.
- Proven ability to work effectively with individuals from diverse backgrounds and varying physical and cognitive abilities
- Willingness to travel (anticipated 20-25%)
- Ability to work flexible hours, including evenings and weekends
- Highly organized and detail-oriented
- Capable of managing multiple projects simultaneously
- Enthusiastic, takes initiative, and demonstrates strong follow-up skills
- Proficient in budget preparation, planning, analysis, decision-making, and reporting
- Familiarity with Microsoft Office products and databases (e.g., Salesforce, Virtuous, Raiser’s Edge).
- Valid driver’s license with an acceptable driving record.
- Fully vaccinated for COVID with documentation.
Position Specifics:
- Multiple Openings (3)
- Mid-Atlantic/Chesapeake Territory: Candidates must reside in Philadelphia or Baltimore, D.C. or Richmond
- Texas Territory: Candidates must reside in Dallas or Austin
- Southeast Territory: Candidates must reside in NC Triangle or Charlotte
- Home-based, must reside in defined territory, relocation not provided
- The budgeted starting salary Range: $70k–$80k. This range is what we reasonably expect to pay for this role. The range considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, skill sets, experience, and internal equity to comparable roles
- $120.00 monthly technology stipend provided
- Annual Incentive Bonus Eligible: 5%.
- Full-time, flexible schedule; some evening and weekends required;
- Reporting to Regional Director; no direct reports
How to Apply:
- Email us at HR@fightingblindness.org with your resume attached in Word or PDF format
- Include a cover letter that highlights your fundraising collaborations and accomplishments.
- Please mention the specific Territory you’re interested in within the email subject line
Accounting and Payroll Specialist
Position Overview: The Accounting and Payroll Specialist is an administrative professional and key member of our Finance team, responsible for the financial processing of transactions for the Foundation.
Primary Responsibilities: The following are representative of the duties and responsibilities associated with this position and are not meant to be an all-inclusive list:
- Accounts Payable (70%)
- Review and process invoices for payments; review supporting documentation, verify coding and charges.
- Ensure successful execution of vendor payments, staff member expenses and auto withdrawals.
- Research, resolve, and communicate discrepancies or outstanding balances on vendor accounts.
- Manage and monitor staff member company credit cards.
- Research and respond to internal and external AP inquiries.
- Create and update vendor records as needed.
- Maintain financial integrity by following internal accounting controls and established policies and procedures.
- Reconcile and process annual 1099 forms.
- Identify areas of opportunity for process improvement and automation.
- Payroll (30%)
- Processing semi-monthly multi-state payroll: Reviewing timecards, calculating wages, deductions, processing wage garnishments, making adjustments in pay for raises and bonuses, and performing other compensation-related tasks.
- Ensuring that tax filings are accurate and timely at the federal, state, and local level.
- Provide reporting for applicable state and federal agencies as required.
- Administer and maintain ADP Payroll and Time and Attendance System.
- Benefit records administration, including 403(b) plan administration.
- Monthly, quarterly and year end payroll and benefit related accounting entries.
- Prepare all payroll related audit work schedules on a monthly, quarterly, and annual basis.
- Reconcile quarterly 941, reconcile and process annual W2’s.
- Responsible for setting up new payroll accounts with individual states as needed.
- Staying Informed with tax policies related to salaries, benefits, and other payroll factors.
- Respond to staff member payroll inquiries
Required Skills and Experience Include:
- Minimum of 5 years of multi-state payroll experience required, bachelor’s degree and/or business degree preferred.
- Applied knowledge of regulatory compliance with multi-state payroll, including state and local laws and regulations.
- Minimum of 3 years of full cycle Accounts Payable experience required; Certified Payroll Professional (CPP) designation desired.
- Expert-level experience with payroll and database systems (ADP Workforce, NetSuite, Nexonia, or comparable platforms).
- Must be fully proficient in Microsoft Office Suite (Word, Excel, Outlook), with experience using Excel’s advanced features, such as conditional formatting, VLOOKUP, and pivot tables.
- Detail-oriented, with strong organizational skills with ability to prioritize workflow and meet deadlines.
- Strong interpersonal and customer service skills, including verbal and written communication are required. Must be able to work collaboratively and effectively with diverse audiences.
- Strong critical thinking and problem-solving abilities.
- Must be fully vaccinated for COVID and requires documentation of vaccinations.
Position specifics:
- Home-based position, preferred location in the D.C./Baltimore area
- Full-time, Exempt
- Salary Range: $65,000–$75,000 annually
The range is what we reasonably expect to pay for this role. The range considers a wide range of factors that are considered in making compensation decisions, including but not limited to: geographic markets, business or organizational needs, skill sets, experience, training, certifications, and internal equity.
- Annual Incentive Bonus Eligible up to 5%
- $120/mo. pre-tax technology allowance
To apply: Send resume with cover letter to HR@fightblindness.org.
Foundation Accessibility, Inclusion, Diversity, and Equity (AIDE) Commitment
The Foundation Fighting Blindness is committed to providing and advancing accessibility, inclusion, diversity, and equity in all aspects of our work. We believe that everyone deserves equal access to resources and opportunities regardless of their disability, race, ethnicity, gender, sexuality, age, religion, socioeconomic background, or any other characteristics that makes us unique, such as diverse cognitive skills and individual talents.
We recognize that everyone deserves the opportunity to participate fully and equally in all aspects of society and that accessibility is not just about physical barriers, but also about social, economic, and cultural barriers. We offer resources, information, and community to individuals and families affected by vision loss, and we strive to do so in a way that is inclusive and respectful of their unique experiences and identity. We are dedicated to ensuring that our programs, resources, and events are accessible to all individuals.
We understand the importance of promoting diversity and equity within our organization and in the broader community. We embrace and celebrate the diverse backgrounds, experiences, and identities of our community, actively working to remove barriers and foster an inclusive environment. And through this commitment we will continue to educate ourselves on matters related to accessibility, inclusion, diversity, and equity, and we will collaborate with other organizations, experts, and advocates to promote these values and advance progress towards a more inclusive society.